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After 30 days and up to 12 months from the date your order arrived, if your plant's health experiences a significant decline*, Beards & Daisies customers are eligible for a 50% discount to be used when purchasing a replacement of the same plant or an equivalent one if the original plant is not in stock.
*Please note that in order for a claim to be accepted, the decline in the plant's health must be significant and reasonable. Replacement requests will not be approved for plants that are still in generally good condition or if the decline in health can be easily rectified with minor adjustments in care.
Claims do not receive automatic approval and are subject to a review process by our plant care team. This process assesses the validity of the claim and ensures a proper evaluation of the plant's condition.